MIVI AI - FAQ

Q. What is Mivi AI and the AI Buds?

Mivi AI and the AI Buds are designed to offer real, personal interactions through an advanced AI chatbot. It’s your intelligent virtual assistant built to simplify and enhance your daily experiences.

Q. Is the Mivi AI app compatible with other Mivi earbuds?

No, it is not. The Mivi AI app is designed to work exclusively with Mivi AI buds.

Q. What can the Mivi AI chatbot help me with?

The chatbot can:

  • Answer your questions
  • Provide personalized recommendations
  • Help you prepare for interviews
  • Guide you in cooking like a pro
  • Troubleshoot issues
Q. How does the chatbot understand me?

It uses advanced artificial intelligence, natural language processing (NLP), multi-language capabilities, and machine learning to understand and respond to you intelligently.

Q. Can the chatbot understand different languages?

Yes! Mivi AI supports multiple languages and can interact with users in the language they’re most comfortable with.

Q. Is the chatbot available 24/7?

Absolutely! The Mivi AI chatbot is always online, ready to assist you any time of day.

Q. How does the chatbot improve over time?

The more you interact with it, the smarter it becomes. It continuously learns from every conversation to deliver more accurate and helpful responses.

Q. Is this just a basic chatbot?

Not at all. This is more than just automation — it’s a human-like intelligent engagement designed to make your interactions feel natural, responsive, and helpful.

Q. Can it handle multiple users at once?

Yes, it can manage multiple conversations simultaneously without losing context or quality.

Q. How do I start talking to Mivi AI after connecting the Buds?

Once your Mivi AI Buds are connected to the app, just say "Hi Mivi" — and you can start a conversation about anything, anytime.

Q. Does Mivi AI remember our past conversations?

Yes. Mivi AI stores your conversations in the app and builds a personal profile based on them. It remembers your preferences — like food tastes, news interests, and more — to give you a more personalized experience.

Q. What happens if I change topics in the middle of a conversation?

Mivi AI is designed for natural interactions. If you switch topics — for example, from a cooking query to news — it can circle back to where you left off in the previous conversation without losing track.

Q. Is my personal information secure?

Yes. Your data is stored securely within the Mivi AI App and is used only to enhance your user experience. Privacy is a top priority.

Q. What are avatars?

Mivi AI includes multiple avatars, each with expertise in different areas (like cooking, fitness, productivity, etc.). You can choose whom to interact with based on your needs. Avatars are specialized AI personalities trained to assist in specific areas like:

  • Guru – Spiritual guidance
  • Chef – Recipes and cooking tips
  • Interviewer – Job preparation
  • Wellness Coach – Health and fitness
  • News Reporter – Latest updates
Q. Do I have to manually switch between avatars?

No. Mivi AI automatically switches avatars in the background based on your conversation’s intent. This ensures a smooth and intelligent flow without manual input.

Q. What kind of drivers do Mivi AI Buds use?

They are equipped with 13mm drivers, delivering powerful and immersive audio quality.

Q. How many microphones are built-in?

The buds feature a Quad Mic setup for enhanced voice clarity and call performance.

Q. What Bluetooth version do the buds support?

Mivi AI Buds use Bluetooth Version 5.4 for faster, more stable, and power-efficient connectivity.

Q. Do the buds support Active Noise Cancellation (ANC)?

Yes! The buds offer ANC On, ANC Off, and Transparency Mode to suit different listening environments.

Q. Is Mivi AI integrated into the earbuds?

Yes. Mivi AI is built-in, enabling intelligent interactions and virtual assistant support directly through your earbuds.

Q. What audio codec is supported?

Mivi AI Buds support LDAC codec for high-resolution audio streaming over Bluetooth.

Q. How long is the playtime on a full charge?

The playtime varies depending on usage, but the buds are designed for extended listening hours.

Q. Are there different sound modes available?

Yes, the buds support Gaming Mode, Music Mode, and Spatial Audio, ensuring the best sound experience for each activity.

Q. What is the battery capacity of the buds and case?
  • Buds: 40 mAh
  • Charging Capsule/Case: 380 mAh
Q. Do the buds have water or dust resistance?

Yes, they come with an IPX4 Rating, offering protection against sweat and minor splashes.

Q. How do I update software on my Mivi AI Buds?

Go to Settings on your phone > Firmware Update to check for the latest version and follow the instructions to install it.

Q. How do I reset the Mivi AI or chatbot features?

Unpair and re-pair the earbuds, then Reinstall or Force stop the app.

Q. Are Mivi AI Buds compatible with all phones?

Mivi AI Buds support all Android Phones.

Q. How long does the battery last with AI features on?

Battery life depends on usage. With AI features enabled, most earbuds last 4–8 hours, with additional charges available via the charging case.

Q. Are Mivi AI Buds safe for long-term use?

Yes, they are designed with safety in mind. Use at moderate volume levels and take breaks during extended use.

Q. What should I do if the chatbot doesn’t respond?
  • Ensure the app is open and updated
  • Confirm you’re online
  • Reconnect or restart the earbuds and try again
Q. Is my data safe when using Mivi AI features?

We follow strict privacy protocols. Check the app’s privacy settings and terms for data usage details.

Q. Do I need the Mivi App to use AI features?

Yes, the Mivi App is essential to unlock the full potential of AI Buds. It enables:

  • Setup and customization
  • Firmware updates
  • Activation of AI voice assistants and chatbot features
Q. How do I activate the voice assistant or chatbot?

You can activate the AI assistant in two ways:

  • Voice Command: Say “Hi Mivi”
  • Touch Control: Double-tap the earbud
Q. Why isn’t the AI assistant responding?

Try the following troubleshooting steps:

  • Ensure the voice assistant is enabled in your phone settings
  • Confirm microphone access and internet connection are active
  • Restart both your earbuds and the smartphone
  • Use the Mivi App to reassign or reset the assistant trigger
Q. Can I use Mivi AI Buds without the internet?

Yes, but with limitations:

  • Offline: Basic functions like music playback and call handling
  • Online Required: AI features like the chatbot, smart avatars, and assistant responses
Q. What can the AI chatbot do in Mivi AI Buds?

The AI assistant supports a range of smart features:

  • Built-in Avatars: Choose from specialized personalities like:
    • Guru: Spiritual guidance
    • Chef: Cooking help
    • Interviewer: Interview prep
    • Wellness Coach: Health and lifestyle tips
    • News Reporter: News updates
  • Smart Suggestions: Personalized based on your usage patterns
Q. What is the difference between AI earbuds and regular earbuds?

AI earbuds go beyond traditional audio features by including:

  • Voice assistant integration
  • Built-in chatbot with multiple avatars
  • Adaptive sound settings

In contrast, regular earbuds are limited to basic audio playback and call handling.

Q. Do AI earbuds support touch controls?

Yes, Mivi AI Buds come with intuitive touch controls. You can:

  • Play/Pause music
  • Answer/Reject calls
  • Activate the AI voice assistant

Just use tap or press gestures on the earbuds.

Q. Why is my chatbot slow to respond?

Possible reasons include:

  • Weak internet connection
  • Low battery levels
  • Background apps affecting performance

Try restarting your device or reconnecting the earbuds for smoother performance.

Q. Can I use Mivi AI Buds during exercise or in the rain?

Yes. Mivi AI Buds are IP-rated (e.g., IPX4) for sweat and splash resistance, making them suitable for workouts and light rain.

Q. Can I use AI earbuds for gaming?

Absolutely! Mivi AI Buds feature a dedicated Gaming Mode for low-latency performance.

To activate: Triple-tap the left earbud.

Q. Do Mivi AI Buds support Spatial Audio?

Yes, they support Spatial Audio, delivering an immersive surround sound experience for music, movies, and games.

Q. Do Mivi AI Buds support language customization for voice commands?

Yes. You can choose your preferred language for interacting with the Mivi AI chatbot via the app.

Q. What are the languages Mivi AI can speak?

Mivi AI Buds support 8 other Indian languages excluding English — Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, and Gujarati.

Q. How can I understand the charging capacity of my Mivi earbuds?

The LED indicators on your Mivi earbuds and charging case provide a clear indication. White = fully charged, Green = ~75-50%, Blue = ~50-75%, Red = Low battery (~0–25%) or charging.

Q. Where is the touch area located on AI Buds?

The touch area on AI Buds is typically located on the bottom flat outer surface of each earbud. This is where you can tap to control playback and answer calls.

Q. Does an AI chatbot have the ability to access and control external applications?

No, it cannot access or control external applications. So, you cannot give commands like calling a person or playing music while conversing with the AI chatbot.

Q. How do I update the application?

You may have received a WhatsApp message that says: Update Available 🚀 A new version of the app is ready! Please update now by clicking the link below for the best user experience.

Click here to update

Q. Do I need to say "Hi Mivi" for every question?

No, "Hi Mivi" is only needed to start the conversation when you pull the buds out of the case. You can then ask follow-up questions naturally without repeating it.

Q. How to check App permissions?

On Android: Settings → Apps → Select the app → Permissions → Enable "Microphone"